SMS Terms of Service
Last updated: May 2026

These Terms of Service govern the SMS notification program operated by Maitreya Retreat ("we," "us," "our") for staff, contractors, and work-trader members.

SERVICE DESCRIPTION
Maitreya Retreat operates an internal task-management system that sends SMS notifications to invited staff, contractors, and work-traders regarding their work assignments at our wellness center located at 702 Water Street, Santa Cruz, CA 95060. Messages may include task assignments, due-date reminders, manager questions, submission approvals or denials, and critical-late escalations. Messages may include a link to the recipient's secure worker dashboard.

ELIGIBILITY
By submitting your phone number, you confirm that you are at least 18 years of age and have the authority to consent to receive SMS messages at the phone number provided.

OPT-IN
You opt in by entering your mobile phone number into our staff onboarding form at https://maitreya-dashboard-production.up.railway.app/staff-onboarding. By submitting your phone number on that form, you consent to receive SMS messages from Maitreya Retreat at the number you provided.

OPT-OUT
You can stop receiving messages at any time by replying STOP, OPTOUT, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or STOPALL to any message we send you. You will receive one final confirmation message and then no further messages will be sent.

HELP
Reply HELP or INFO to any message for an automated help reply. For non-automated support, contact info@maitreyaretreat.com or call 831-440-7883.

MESSAGE FREQUENCY
Message frequency varies based on your role, shifts worked, and task assignments. Typical frequency is 1 to 10 messages per day. There is no fixed schedule.

COSTS
Message and data rates may apply, depending on your mobile carrier and plan. Maitreya Retreat does not charge for SMS messages. Carriers are not liable for delayed or undelivered messages.

CHANGES TO THESE TERMS
We may update these terms from time to time. Material changes will be communicated by SMS to active participants. Your continued use of the program constitutes acceptance of the updated terms.

CONTACT
Maitreya Retreat
702 Water Street, Santa Cruz, California
Phone: 831-440-7883
Email: info@maitreyaretreat.com